Homelights

Horrible experience with this sight and their customer service. I wanted to return some lights I bought, under the normal return policy. Not only have they absolutely refused to allow me to return the lamps, they won’t provide an address for me to ship the lights to, and to make to worse, they promised to refund a part of the money and I have yet to receive the money. It has been three months and all they keep saying is it will probably be there quickly. Never buy here! They absolutely do not honor the normal customer service agreements

Homelight.NL is a scam. I order 2 lamps from homelight.nl. Both of them look cheep, not at all like original &Tradition and Louis Poulsen lamps, cheep plastic. When I asked to provide me with return instructions, their customer support suggested that I keep the lamps and they reimbursed only for one of the lamps (cheeper one), the 2nd one will be a present for me. When I said it didn't work for me and I want to return the both items, they stoped answering. There is no NL phone number, you can contact them only by email, and they answer to you only once per day if you are lucky.